CCMA Practice Test 3

Typos happen. Always confirm with the prescribing provider on what the dose should look like.

Range of motion, or ROM, exercises are usually prescribed after an injury to help improve joint function. The goal is to increase joint flexibility so the patient can get their full ROM back and decrease stiffness.

Respiration rate needs to account for a whole 60 seconds. If you count 14 respirations for 30 seconds, double it to get the respiration rate: 28.

Mucous membranes are coated with secretions that fight microorganisms. It helps to protect from infections getting in our bodies.

Liniments are made to contain a higher portion of oil than medicated lotions in order to protect dry and cracked skin.

When using a weight scale to take a patient’s height, the patient needs to be facing you (or away from the wall) and looking straight. The medical assistant is to pull the height bar out and lay it gently on top of the patient’s head.

A phone call to the pharmacy to phone in a patient’s prescription refill is appropriate as long as the physician has approved it. All of the other phone calls listed would be appropriate coming from the physician directly.

Electronic Medical Records offer great security in most situations, but they do not completely eliminate threats to sensitive patient information. Security breaches can range from something as complex as a computer system to something as simple as an unintentional mistake, like a provider forgetting to log out of a patient’s chart.

If a patient has not been seen in the clinic for 3 or more years, the patient’s chart automatically goes into an inactive status. If they have been seen within 2.5 years, they are considered active.

While signing and dating and using ink are good practice in chart documentation, the golden rule in documentation is “if you didn’t document it, it was not done.” Documentation is so important in all healthcare settings.

Another name for tidal wave scheduling is “open booking” or “open hours.” It is often used in settings where appointments are not scheduled at specific times and these patients are then served on a first come, first served basis.

Unless there is documentation in the chart approving communications with a specific person that is not a patient, you can only disclose information to the person receiving care. If this patient was 17, then parents would need to be involved with the patient’s care due to their being a minor.

Since the office has multiple lines available, put the patient on hold and call 911.

The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients rights with respect to that information.

A copy of your privacy practices must be posted in the office, no matter how big or small the practice is.

All options are good to have on file, but insurance provider, date of birth, and medical concern are going to be the most important to collect from the patient prior to their visit.

In appointment abbreviations, NP = new patient, S/R = suture removal, NS = no show.

An explanation of benefits (EOB) is sent to the patient after insurance has paid on a claim showing how much they covered.

An advanced practice practitioner is someone whose scope of practice is beneath a physician but who is licensed to perform any advanced tasks independently.

The Clinical Laboratory Improvement Amendments (CLIA) were established to set standards and issue certifications for lab testing.